Terms of Service

Deep Blu Light – Terms of Service

Last updated: 11/25/25

Welcome to Deep Blu Light. By accessing or using deepblulight.co, you agree to these Terms of Service (“Terms”). Please read them carefully before using our site or making a purchase.

These Terms apply to all visitors, customers, and users of the site.

1. Overview

Deep Blu Light (“we,” “us,” “our”) operates the website deepblulight.co and sells ambient lighting products through third-party fulfillment partners. By using our site, you agree to follow all terms, policies, and guidelines posted on our website.

If you do not agree with these Terms, you may not use our services.

2. Online Store Terms

You must be at least 18 years old to make a purchase on our website.

You agree not to:

  • Use our products for unlawful purposes

  • Violate any laws in your jurisdiction

  • Reproduce, duplicate, sell, or exploit any part of the website without our written permission

We reserve the right to refuse service to anyone for any reason at any time.

3. Product Information

We make reasonable efforts to ensure product images, descriptions, and specifications are accurate. However, due to variations in lighting, manufacturing, and supplier updates, the product you receive may differ slightly from images shown.

Because we use third-party suppliers and fulfillment networks, product availability and delivery timelines may vary.

4. Pricing & Billing

All prices are listed in USD unless stated otherwise.

We reserve the right to:

  • Modify pricing at any time

  • Correct any typographical or pricing errors

  • Cancel or refuse any order if billing information is inaccurate or fraudulent

You agree to provide current, complete, and accurate purchase information for all orders placed on our store.

5. Order Processing & Shipping

Order processing typically takes 1–2 business days.
Shipping times usually range from 2–5 business days, but are not guaranteed.

Once an order has been processed or shipped, it cannot be canceled.

Deep Blu Light is not responsible for:

  • Carrier delays

  • Incorrect shipping addresses provided by the customer

  • Lost or stolen packages after confirmed delivery

See our full Shipping Policy for more details.

6. Returns, Refunds & Replacements

Due to the nature of our fulfillment partners, we do not accept returns for buyer’s remorse, unwanted gifts, or incorrect orders placed by the customer.

We offer replacements or refunds only for:

  • Items that arrive damaged, defective, or incorrect

  • Items that never arrive due to verified carrier error

You must contact us within 7 days of delivery with photo/video proof for any claim.

See our Refund Policy for full details.

7. Third-Party Services & Dropshipping

We partner with third-party suppliers (including international fulfillment centers) to ship products directly to customers.

By making a purchase, you acknowledge that:

  • Your order may ship from a third-party location

  • Packaging may differ from images on our site

  • Tracking updates may vary depending on the carrier and supplier

  • We may share necessary order details with our suppliers to fulfill your purchase

We are not responsible for delays or errors caused by third-party providers, but we will always work with you to resolve issues.

8. User Comments, Feedback & Submissions

If you submit feedback, ideas, comments, or reviews, you grant us permission to:

  • Edit, publish, reproduce, or distribute them

  • Use them in marketing or advertising

  • Use them without restriction, compensation, or attribution

You agree that your submissions:

  • Do not violate any rights of third parties

  • Do not contain unlawful, abusive, or obscene content

9. Personal Information

Your submission of personal information is governed by our Privacy Policy.

10. Prohibited Uses

You are prohibited from using the site or products for:

  • Illegal activities

  • Harassment or abusive behavior

  • Uploading malicious software

  • Collecting others’ personal information

  • Interfering with security features of the site

We may suspend or terminate your access if we believe you have violated these Terms.

11. Disclaimer of Warranties

Our products and services are provided “as is” and “as available.”

We do not guarantee:

  • Interruption-free service

  • Error-free content

  • That our products will meet every user’s expectations

We are not responsible for damages arising from the use of our products or website.

12. Limitation of Liability

To the fullest extent permitted by law, Deep Blu Light is not liable for:

  • Indirect, incidental, or consequential damages

  • Losses related to shipping delays

  • Loss of data, profits, or revenue

  • Damages caused by third-party carriers or suppliers

Our total liability for any claim will not exceed the amount you paid for your order.

13. Changes to Terms

We reserve the right to update or modify these Terms at any time.
Changes will take effect immediately upon posting to our website.

14. Contact Information

For questions about these Terms, contact us at:

support@deepblulight.co